Operating company

株式会社　クローマシーン

Address

Kayadamachi 991, Yachiyo-shi, Chiba

Representative or Person-in-charge

Noriaki Matsumoto

Contact number for enquiries

We accept inquiries using the inquiry form.

Main types of services provided

Provision of claw machine (UFO catcher) services through Internet websites, applications, etc.

Product prices

Prices (tax included)

Please refer to the price column in the service, which lists the price of each product

Incidental costs besides product costs and shipping charges

Mobile data charges and other expenses incurred in relation to the user’s Internet connection, as well as shipping charges for prize items

Period and methods of payment

• Purchase of virtual coins
• Payment by credit card
• Payment by methods provided by telecommunications carriers
• Payment by other payment methods provided by payment gateway companies

Schedule of product delivery

Upon the receipt of application

Special provisions in relation to product returns and exchanges

We are unable to accept returns and exchanges as our products are digital content. Please review our service’s details and terms and conditions before making a purchase.

Liability for defects

In the event of any defects in this service provided by our company, our company shall be liable to compensate only to the extent of damages directly and ordinarily incurred by the user, except in cases of willful misconduct or gross negligence on the part of our company. Our company shall not be liable to compensate for any damages arising from exceptional circumstances, loss of profit, indirect damages, and all other forms of damages, regardless of whether our company had foreseen their occurrence.

Disclaimer

Our company shall not be liable for any failure or interruption in the provision of services and/or prize items as a result of server issues, network issues, or any other forms of force majeure.